Frequently ASKED QUESTIONS
What are the benefits of basement waterproofing?
If you have some water leakage through the foundation, no matter how minor, new basement waterproofing is needed before the problem gets worse. Any leaking will get worse over time and the volume of water coming into your home will increase. Economically, you will lose value of any stored items and any completed inside improvements. The sale value of your home with a wet basement is lowered. Respecting your health, a leaky basement promotes the growth of mould, mildew, rot and bacteria which can pose respiratory risks. Once your basement receives a new waterproofing treatment by Benchmark Waterproofing you can relax and enjoy the space.
How do I know if I have a problem?
There are a number of signs you can look for. Obviously, you know you have a wet basement problem if you can see water pooled on the floor or trickling down walls. If there is no obvious flowing water, examine the walls and floor for cracks or staining. If you find mould or mildew on walls, at joints or on your stored items then you can be sure there is a waterproofing problem. A musty smell is also an indicator. If your basement is unfinished you may see efflorescence, a white powdery dusty build-up. This occurs when water evaporates and leaves behind mineral salts and can also indicate the extent of water build-up by its height on the wall. If your basement is finished, examine the finishes and stored items. Metallic items will show signs of rust. Is there peeling paint or bubbled panelling or wallpaper? Warping? All are indications that water is or has leaked in.
Why does my basement leak now?
Each house is individual but some common causes are:
- Cracks in walls or floors.
- Failure of the installed weeping tile system due to blockage.
- No original weeping tile system.
- Sump pump failure.
- Openings at the floor-wall joint.
- Movement of the foundation.
- Poor exterior drainage.
- Improper original materials or poor construction design.
- Extreme weather.
- Excessive exterior hydrostatic, or water, pressure.
Can I waterproof myself?
Although the process may appear to be simple, waterproofing is actually highly technical and can be dangerous. To effectively use the most modern materials requires manufacturer training to insure proper installation. Improperly installed products will fail. Equally, inexperienced homeowners run the risk of injury or death especially when exterior excavation is involved. Each summer you can read reports of excavations collapsing and injuring people due to absent or inadequate shoring or technique. Benchmark Waterproofing experts have the necessary training and engineering background to safely, competently and securely complete the necessary procedures to make your waterproofing job a success.
Should I do an inside or outside waterproofing?
Where it is possible Benchmark Waterproofing prefers to do the work from the exterior as we can be confident then that the old problem has been removed and repaired. With a new exterior Benchmark waterproofing installation in place, your home’s foundation is protected from any deterioration by the infiltration of water and costly future foundation repairs are avoided. Interior waterproofing is an alternative when outside access is not possible. With interior waterproofing, the water is picked up at the point of entry and channelled into an interior weeping system.
How do I find out what’s going on?
All that you need to do is call Benchmark Waterproofing. We will arrange a free appointment at your convenience and our expert assessor will arrive at your home at the appointed time. Benchmark’s estimator will ask questions about what you have seen, examine your basement and answer any questions you may have. We will draw up a detailed plan to fix your wet basement permanently and explain the process fully to you either the same day or the next day. We will give you time to make your waterproofing decision and schedule the work, again at your convenience.
Why is there a sump pump?
There are two main determinants to assess the need for a sump pump. The first is local regulations as prescribed by the Building Code of the area you live in. Some municipalities require by law the installation of a sump pump so that the water does not go into their systems. A sump pump is also necessary in those houses where the weeping tile system is not fed into a gravity-based drainage. There the sump pump is needed to lift and discharge the accumulated water. As all sump pumps are electric, we recommend as well the installation of a battery backup for the sump. Many basement leaks occur during severe thunderstorms, times when there are also often power outages. A battery backup maintains the sump in operation at times when the power source fails.
What is Benchmark’s warranty?
Benchmark Waterproofing provides a lifetime warranty that the basement will not leak in the areas repaired for the life of the structure. We can do this because we know the effectiveness of the materials and our technique guarantees all our waterproofing claims. When the work is completed and payment received, your will receive the transferrable certificate of warranty.
I have black mould. How much of a problem is it?
Stachybotys chartarum is the scientific name for black mould. It grows in wet or damp areas of the house and is a leading factor in poor inside air quality. It can make respiration difficult and increase breathing problems. It cannot grow once the moisture is removed as it is when your install a Benchmark waterproofing system at your home.
What is this going to cost?
Each house is different and must be seen, discussed and measured to design the ultimate wet basement solution. Some of the factors that we take into account are access, depth of foundation, exterior or interior finishes, discharge source, soil conditions and excavation engineering. Our estimator will thoroughly explain all the components of your custom waterproofing installation and answer all your questions.
How do I know my job will be done right?
All our employees are experienced and fully trained. Many have worked in the industry for more than a decade and have extensive field experience. Benchmark Waterproofing is not a fly-by-night operation. It is a serious professional construction company with references you can consult and all the certifications necessary to complete your job to your satisfaction and to all the standards of the day.